Communication Skills Book: Say It Right Every Time

<p>This book is a practical guide to everyday communication, covering casual chats, difficult conversations, and professional speech. It is organized around four core areas: mature dialogue, emotional bonding, calm responses, and professional speech for specific occasions.</p><p>Each section sets side-by-side "right" and "wrong" speaking styles, marked with a check or a cross, so you can see what works and how to adjust your words. Sample phrases cover starting a conversation, saying no without hurting feelings, using "I" statements, and balancing firmness with warmth.</p><p>The book measures 140 mm × 210 mm, a compact size that fits in a bag, desk drawer, or nightstand. The cover is by author Miles Carter.</p><ul><li>Size: 140 mm × 210 mm</li><li>Four core pillars: mature dialogue, emotional bonding, calm responses, professional speech</li><li>Side-by-side "right" and "wrong" speaking examples</li></ul><p>Each unit is one book.</p>

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